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Customer First Strategy
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The Customer First Strategy is about modernising Dundee City Council's approach to customer services. It deals mainly with the development of a more joined-up approach. This includes the development of a one-stop shop in the new city centre offices, telephone contact centres, the Dundee Discovery smartcard and more transactions on the Council's website.
- Download Full details of the Customer First Strategy (363KB PDF)
This information is provided by the Corporate Division Department
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