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Customer First Strategy

The Customer First Strategy is about modernising Dundee City Council's approach to customer services. It deals mainly with the development of a more joined-up approach.  This includes the development of a one-stop shop in the new city centre offices, telephone contact centres, the Dundee Discovery smartcard and more transactions on the Council's website.

For full details of the strategy, click below.

Customer First Strategy

 

This information is provided by the Corporate Planning Department

 

[Image: header arrow]Features
| [Image: Hilltown Community]| Audit of Best Value and Community Planning - See Audit Scotland's report on Dundee
| [Image: Douglas Community]| Corporate Planning Department Service Plan - Find out more about what Corporate Planning do, and our priorities for 2007/2011
| [Image: Street Football]| Dundee Partnership Community Awards - 2008 nominations invited
 
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