Plans and Performance

How Do You Rate This
Information/Service?

Every four years, Dundee City Council agrees a Council Plan which sets out its key objectives and provides a framework for the development of detailed Service Plans by each department. The Council has also agreed a Single Outcome Agreement with its partners and the Scottish Government. This sets out our shared commitment to the delivery of an agreed set of outcomes which reflect local and national priorities. This page also links to details of awards won by Council teams and individuals.

On this page, you will find links to:

the Single Outcome Agreement
the current Council Plan and Service Plans for each department
progress reports on these as they become available
the latest copy of the Council's annual Performance Report

Single Outcome Agreement

SOA 2009-2012 (2.4MB MS Word doc)
SOA Delivery Plan 2010-2012 (1MB Word doc)
SOA Monitoring Report to Dundee Partnership - May 2009 (473KB MS Word doc)
SOA Annual Report 2009 (192KB PDF)
SOA Annual Report 2010 (535KB PDF)
SOA Annual Report 2011 (3.46MB Word doc)

Council Plan

The Council Plan 2010-2012 (216MB PDF)
The Council Plan 2010-2012 Committee Report (39KB MS Word doc)
Council Plan Review - Report to Committee June 2011 (412KB PDF)

Performance Reports

Performance Report 2011 (2.8MB PDF)
Performance Report 2010 (2.4MB PDF)
Performance Report 2009 (3MB PDF)
Have Your Say on our Performance Report
Best Value 2 Audit published by Accounts Commission March 2010
Best Value 2 Pathfinder Audit - Report to Dundee City Council on 28 June 2010 (165KB MS Word doc)

Current Departmental Service Plans

City Development (295KB PDF)
Contract Services (425KB MS Word doc)
Corporate Planning (272KB MS Word doc)
Education (464KB PDF)
Environmental Health and Trading Standards (199KB PDF)
Finance (194KB PDF)
Housing (204KB PDF)
Information Technology (157KB PDF)
Leisure and Communities (807KB PDF)
Personnel (102KB PDF)
Social Work (427KB PDF)
Support Services (292KB PDF)
Waste Management (227KB PDF)

Review of Departmental Service Plans

The reports below detail progress on the service plans.

City Development (714KB PDF)
Contract Services (216KB PDF)
Corporate Planning (320KB PDF)
Education (66KB PDF)
Environmental Health and Trading Standards(287KB PDF)
Finance (150KB PDF)
Housing (464KB PDF)
Information Technology (158KB PDF)
Leisure and Communities (377KB PDF)
Personnel (117KB PDF)
Social Work (427KB PDF)
Support Services (347KB PDF
Waste Management (216KB PDF)

You can view agendas and reports for the current Council Committee meetings and search for minutes and reports from all Council Committees over the past few years using standard key word searches.

Quarterly reports on progress with the Council's strategic plans go to the Improvement and Efficiency Sub-Committee. See the latest reports:

April 2009 monitoring report (135KB MS Word doc)

Reports on the progress of the Housing Department Improvement Plan are submitted to every second meeting of the Best Value Housing Review Group.

See latest progress report:

May 2011 to July 2011 (150KB PDF)
February 2011 to April 2011 (153KB PDF)
December 2010 to January 2011 (160KB)
September 2010 to November 2010 (33KB)
June 2010 to August 2010 (85KB PDF)
April 2010 to May 2010 (51 KB PDF)
February 2010 to March 2010 (114 KB PDF)
November 2009 to January 2010 (110KB PDF)

Rewards and Recognition

Council staff teams and individuals have received awards from various organisations in recognition of their achievements in providing excellent and innovative service to Dundee communities.

This information is provided by the Corporate Division Department