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Sample Letters
You may find some of the self-help letters on this page helpful when making a complaint about goods or services. They can used as a template, just amend them to suit your particular circumstances.
General
- Claim to Credit Card Company
- Claim to HP Company
- Cold Call - Cancelling Contract
- Non Delivery - Time of the Essence
Goods
Services
- Poor Workmanship - Opportunity to Rectify
- Work Delayed - Making Time of the Essence
- Bill more than Quote
Trading Standards Section
1 Highland Chief Way, Claverhouse West Industrial Park
Dundee, DD4 9UA Map
Tel: 01382 436260
Fax: 01382 436226
This information is provided by the Environment Department
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