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Revenues Division Customer Charter (Visiting Our Office)
Information/Service?
Visiting our office
Our public office is at Dundee House, 50 North Lindsay Street, , Dundee. Map
Our opening hours are:
8.30 am to 5 pm Monday, Tuesday, Thursday and Friday,
9.30 am to 5 pm Wednesday.
You can visit our office to:
- pay your Council Tax, Non-Domestic Rates, Community Charge (Poll Tax) or Housing Benefit overpayment
- claim Council Tax discounts, exemptions or benefits
- claim Housing Benefit
- get information or advice
- get help to fill in our forms
- pick up leaflets telling you about our services
- get information on how to make a comment, suggestion or complaint
- find out how to appeal against a decision we have made
We have a ticket system to make sure we see everyone in the order they arrived. We aim to see you usually within 20 minutes of arriving at the office. However, at busy times, such as lunchtimes or the beginning of the month, you may have to wait longer. There is a receptionist on duty who can explain the ticket system to you.
If you want a private interview, you can ask a member of staff to arrange this for you.
We have designed our public office for people in wheelchairs.
« Revenues Division Customer Charter
This information is provided by the Finance Department
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