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Revenues Division Customer Charter

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The Revenues Division Charter tells you:

  • the standard of service you can expect from us
  • what you can do to help us help you
  • what you can do if things go wrong

It gives information about our service if you are legally responsible for paying:  

  • Council Tax
  • Non-Domestic Rates (Business Rates)
  • an overpayment of Housing Benefit

It gives information about our service if you claim:

  • Housing Benefit
  • Council Tax Benefit
  • Council Tax personal discount
  • Council Tax property exemption
  • Council Tax disabled relief

It gives information about our service if you have missed payments of:

  • Council Tax
  • Non-Domestic Rates (Business Rates)
  • Community Charge (Poll Tax)

The Revenues Division Customer Charter (2697KB PDF).

 

« Revenues Division

This information is provided by the Finance Department

 
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