Non Domestic Rates - Ways to Pay

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Non Domestic Rates payments are due on or before the 15th day of each month from May to February each year. Payments received anytime after the 15th of each month could result in you being in arrears and receiving a reminder notice as the Council tightens up on late payers. The best way to avoid this is to sign up to pay by Direct Debit.

1. Direct Debit

The Council offers a range of pay methods, but Direct Debit is the most efficient & cost effective way to administer Non Domestic Rates payments.

It is estimated that a Direct Debit payment costs 5p to administer as opposed to the average cost of 59p for the other payment methods. This means that for each monthly payer converted to Direct Debit from one of the other payment methods there is a minimum estimated annual saving of approximately £5.40 per payer.

To try to boost the number of people choosing the Direct Debit way to pay, Dundee City Council is reassuring customers that the levels of control and protection over their money that Direct Debit payers enjoy is higher than other methods of payment. There is an immediate money-back guarantee from the bank, advance notice of date and any changes to amount and the right to cancel at any time. Automatic payment also gives instant peace of mind, ensuring a bill is never forgotten and all without having to find a cheque book or stand in a queue.

So why not take the effort out of paying your Non Domestic Rates and take this opportunity to set-up payment by Direct Debit?

By Telephone - Call our trained advisors on (01382) 431203 who can set-up your Direct Debit immediately.

By Internet - Set-up your own Direct Debit to pay your Non Domestic Rates online.

By Post - Fill out a Direct Debit form (99KB PDF form) and return it to: Director of Finance, PO Box 6786, Dundee, DD1 3YP.

2. On-line via the Internet - (using your debit/credit card)

Pay using our Online payments section and choose Non Domestic Rates. You will need your Non Domestic Rates account number.

3. By Telephone - (using your debit/credit card)

A 24 hour automated payment line is available by dialling 0845 6026943 (Calls charged at local rate). You will need to have your Non Domestic Rates account number and credit or debit card when you call. You will be told that your payment has been authorised and you will be given an authorisation code as confirmation.

Your bank account or credit card account will be debited within three working days. All major credit/debit cards accepted, Switch, Delta, Visa or Mastercard. If you have any queries regarding this service, phone (01382) 431337 or 431338.

4. By Post

You may pay by Cheque or Postal Order. Please write your Non Domestic Rates account number, Company name and address on the reverse of your cheque/postal order and send to Director of Finance, PO Box 6786, Dundee, DD1 3YP.

Should you have any queries regarding the above, please do not hesitate to contact my Enquiry Team on (01382) 431203. Calls are recorded for quality and training purposes.

« Non Domestic Rates

This information is provided by the Finance Department