Council Tax - Ways to Pay

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Council Tax payments are due on or before 1st day of each month from April to January each year. Payments received anytime after the due date of each month (generally the 1st of the month) could result in you being in arrears and receiving a reminder notice as the Council tightens up on late payers. The best way to avoid this is to sign up to pay by Direct Debit.

1. Direct Debit

The Council offers a range of pay methods to the citizens of Dundee, but Direct Debit is the most efficient & cost effective way to administer Council Tax payments. It is estimated that a Direct Debit payment costs 5p to administer as opposed to the average cost of 59p for the other payment methods. This means that for each monthly payer converted to Direct Debit from one of the other payment methods there is a minimum estimated annual saving of approximately £5.40 per payer.

To try to boost the number of people choosing the Direct Debit way to pay, Dundee City Council is reassuring customers that the levels of control and protection over their money that Direct Debit payers enjoy is higher than other methods of payment. There is an immediate money-back guarantee from the bank, advance notice of date and any changes to amount and the right to cancel at any time. Automatic payment also gives instant peace of mind, ensuring a bill is never forgotten and all without having to find a cheque book or stand in a queue. You may find our frequently asked questions about Direct Debit useful.

If you choose to pay by Direct Debit, you can choose to pay either on the 1st, 10th, 18th or 25th of each month.

So why not take the effort out of paying your Council Tax and take this opportunity to set up payment by Direct Debit?

By Telephone - Call our trained advisors on (01382) 431205 who can set-up your Direct Debit immediately.

By Internet - Set-up your own Direct Debit to pay your Council Tax online.

By Post - Fill out a Direct Debit form (413KB MS Word form) and return it to: Director of Finance, PO Box 6786, Dundee, DD1 3YP.

Should you have any queries regarding the above, please do not hesitate to contact my Enquiry Team on (01382) 431205. Calls are recorded for quality and training purposes.

2. On-line via the Internet - (using your debit/credit card)

Pay using our Online payments section and choose Council Tax. You will need your Council Tax account number.

3. By Telephone - (using your debit/credit card)

A 24 hour automated payment line is available by dialling 0845 6026943 (Calls charged at local rate). You will need to have your Council Tax account number and credit or debit card when you call. You will be told that your payment has been authorised and you will be given an authorisation code as confirmation.

Your bank account or credit card account will be debited within three working days. All major credit/debit cards accepted, Switch, Delta, Visa or Mastercard. If you have any queries regarding this service, phone (01382) 431337 or 431338.

4. Pay using a Council Tax Payment Card at any of our Council offices, Paypoint outlets or at the Post Office.

5. By Post

You may pay by Cheque or Postal Order. Please write your Council Tax account number, name and address on the reverse of your cheque/postal order and send to Director of Finance, PO Box 6786, Dundee, DD1 3YP.

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This information is provided by the Finance Department