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Your Rent
Information/Service?
Your rent
The rent charge for your home is stated in your tenancy agreement. It will include any service charges e.g. sheltered housing charge, communal cleaning charge.
If you decide to join the council’s home contents insurance scheme the weekly charge will be added to your rent account.
If you are having difficulty paying your rent you should contact the Rent Recovery Centre straight away, Tel: 307300.
When is my rent due?
Your rent is due on Monday each week for the coming week and you can arrange to pay weekly, fortnightly or monthly. If you choose to pay monthly, you will pay one month in advance.
The council collects the rent over a 48 week period each year. This means there are 4 weeks when no rent is due.
These are known as non-chargeable weeks and they are:
- The first week in April
- The first week of the Dundee Holiday Fortnight
- The Christmas and New Year weeks
If you owe rent arrears you must continue to pay on these weeks.
Rent increases
Rent levels are reviewed every year. In November/ December tenants are consulted on the proposed rent levels for the next year. Information on how you can be involved is published in the press, on the council’s website and in Housing Offices.
You will be sent a letter each February telling you the rent charges payable from April.
Rent Account statement
You will be sent a rent account statement four times a year. If you have any questions about your statement you can call the telephone number printed on the statement.
What if I lose my rent card?
If you lose your rent card contact Housing Rent Accounts, Tel: 434836 / 434302 / 434535 / 434074. A new rent card will be sent to you and you will be given advice on how to pay your rent until your new card arrives.
Contact details
Housing Rent Accounts
Dundee House
50 North Lindsay Street
Dundee DD1 1NB
Tel: 434836 / 434302 / 434535 / 434074
« Information and Advice for Council Tenants
This information is provided by the Housing Department
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