Lily Walker Centre

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Lily Walker Centre
105 Ann Street
Dundee DD3 7TG Map
Tel: 01382 432001 (24hrs)

What is the Lily Walker Centre?
The Lily Walker Centre is the main reception point in Dundee for all homeless or potentially homeless clients. We can provide a comprehensive advice and information service to anyone finding themselves homeless or threatened with homelessness and will do our best to find suitable temporary accommodation if it is required. Such accommodation is dependent on the individual needs and circumstances of a person together with the accommodation that is available.

Where is the Lily Walker Centre?
The Lily Walker Centre is at 105 Ann Street, which is in the Hilltown area of the city. Buses that pass near to the Lily Walker centre are the 1a, 1b, 18 and 22.

When is the Lily Walker Centre open?
The Lily Walker Centre is open 24 hours a day all year round. Homeless officers are only available during normal working hours and an appointment will usually be necessary. However, we do accept emergency admissions both during normal working hours and outwith normal working hours.

How do I contact the Lily Walker Centre?
The Lily Walker Centre can be contacted by telephone on 432001, 24 hours a day. You can also phone the 24hr freephone Homeless Advice Line on 0800 633 5843 for information and advice.

You can also visit the Centre in person to either make an appointment or present as homeless on an emergency basis. If you do not have an appointment, you may have to wait to see a member of staff but you will be interviewed as quickly as possible.

What happens?
You will be interviewed by a Homeless Officer to assess your current situation. You will have to answer a number of standard questions and we will help you to complete a Homeless Persons application form. Dependent on the outcome of the interview, we may arrange temporary accommodation within our own service or make a referral on your behalf to another organisation in the town. We will also carry out a full assessment of your case and advise you of the outcome as quickly as possible.

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