» A to Z|

 » FAQs|

 » Visitors|

 » Your Council|

 » Leisure|

 » What's On|

 » Vacancies|

 » Online Services|

 » Local Info|

 » Complaints|

 » Life Events|

 » Councillors|

 » Departments|

 » Plans & Performance|

 » Business|

 » Related Links|

| | |

Not all deaf people can lip-read, so it is best to ask at the start of your conversation if the person can do this. It is an acquired skill which requires a lot of attention and expertise.

When meeting people who lip-read, bear the following in mind:

• Look directly at the person and speak slowly and clearly.
• Keep sentences reasonably short.
• Use facial expressions, gestures and body movement to emphasise what you are trying to convey.
• Sit so that your face is clearly visible.
• Do not cover your mouth with your hands.

When arranging to meet someone who is deaf or hard of hearing, also consider:

• If the entry system relies on voice transfer, have an alternative: eg a member of staff to answer the door in person. Alternatives to buzzing are also available.
• A meeting room which is free from background noise or has a minimum of noise.
• It may also be possible to fit an induction loop which amplifies sound for people wearing hearing aids. These are available to hire for an interview or other type of meeting or event.

 

« Disability Etiquette

This information is provided by the Personnel Department