Talking Tayside
Initiated by Dundee City Council in 2000, Tayside Contact Centre Forum is a public private partnership, established to develop the contact centre industry in Tayside and to promote a positive image of the industry in the community. The forum plays a key role in maintaining and developing an industry that has become a significant source of employment in the Tayside region.

Talking Tayside promotes the industry at careers events in schools, colleges, universities and Roadshows targeting the general public. Careers advisors across Tayside have also been invited into contact centres to experience operations at first hand.

Partnerships have been fostered between employers and local training providers to create pre-recruitment training programmes that reflect the needs of employers and produce an adequate supply of qualified, ready to employ graduates. To register interest in employment or to find out more on training opportunities within the Tayside contact centre industry, please call our partners at Jobcentre Plus on 01382 373034.

The forum has organised a challenge event, where teams from each of the contact centres compete against each other in a mix of physical, mind and problem-solving activities. Both business and social events have been organised to foster a community spirit within the industry including networking events and the annual Talking Tayside Awards.

Talking Tayside is funded by the private sector companies and Dundee City Council.

For further information on Talking Tayside, contact:

Email: talking.tayside@dundeecity.gov.uk

For further information on our partners click on their logo below.