Business Reopening Guidance

Individual shop/business owners and operators will be responsible for controlling and managing access to, egress from and queuing both outside and within their premises in accordance with the most up to date government guidance on physical distancing.

To ensure the safe opening of your premises this may involve:

• Limiting the number of individuals allowed to enter at any one time;
• Reorganising premises to enable physical distancing such as, for example introducing a one-way system for entry and exit if possible;
• Ensuring that those partaking of activities (shopping, eating and drinking) are appropriately spaced out;
• Implementing revised queuing arrangements outside buildings and at tills / toilets / changing rooms.
• This may require the use of tape or paint to mark 2m distances on the ground to help people comply with physical distancing regulations. Some premises may need to work together on plans for combined queuing arrangements, such as individual shops within shopping centres;
• Recommending the use of contactless payment systems wherever possible;
• Enhanced cleaning regimes.

The Council is responsible for ensuring the safety of the transport network and public spaces to ensure people can access and, where necessary, wait to enter premises safely.

Like other cities, Dundee is adapting our streets and public spaces to make it easier and safer for people to access shops, workplaces and other services, whilst maintaining physical distancing.

We are making it easier for people to walk and cycle safely and ensuring there is adequate space to allow them to do so, reflecting advice from the Government that these are the best forms of transport to use for physical distancing. This may take the form of temporary cycle lanes for example.

Way finding directional pavement signage will be rolled out throughout the City Centre to assist with physical distancing.

Signage Downloads

• Welcome Back Poster
• Physical Distancing Poster
• COVID Guidance Posters
• Face Coverings Poster

The City Centre Ambassador team will be on patrol to give support and guidance to businesses and visitors alike.

As a result of physical distancing and the need to control access to public areas, there may be increased queuing in certain areas. There may be a need for queuing bays to be marked out at 2m intervals along pavements outside busy shops, cafes and at bus stops.

If you think this is likely to be necessary outside your premises, please contact us for further information and support at; sarah.craig@dundeecity.gov.uk

With the capacity of premises being reduced there may be opportunities for activities, particularly eating and drinking, to spill out onto the street or other public areas. The Council is supportive of this and will aim to accommodate this where it can be achieved safely.

The latest guidance on temporary outdoor spaces for pubs, restaurants and cafes can be downloaded here.

Licensing: licensing.board@dundeecity.gov.uk
Planning Department: planning@dundeecity.gov.uk
Environmental Health: food.safety@dundeecity.gov.uk and health.safety@dundeecity.co.uk

Dundee City Council
Covid19 Advice for Business
COVID-19 information about services

The Scottish Government:
Retail Sector Guidance;
Business and Physical Distancing Guidance;