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Make Your Life Simpler - Non Domestic Rates On-Line Direct Debit Mandate
Take the effort out of paying your Non Domestic Rates by taking 5 minutes to complete this on-line form. All normal Direct Debit safeguards and guarantees apply and please be assured that this form is managed through a secure network connection and any information which you exchange with us cannot be viewed by any other party.

Any changes in amount, frequency or date will only be made by giving you at least 10 days notice prior to your account being debited. You have the right at any time to cancel this instruction by writing to your Bank / Building Society, with a copy to us. In the event of any error, you can have an immediate refund from your bank/Building Society.

Please check that you have the following information in order to complete this form online:
  • Your Bank / Building Society account number, sort code and address.
    (You can find all these details in your cheque book or bank statement)
  • Your Non Domestic Rates account number.
    (This information is on your latest bill)
In order to successfully complete the form on-line you must fulfil the following criteria:
  • You are named on the Non Domestic Rates bill
  • The paying bank account is in your name
  • You are authorised to instruct a Direct Debit from that account
If you fulfil the above criteria you may wish to continue on-line, if you wish assistance please contact the number below where trained operators can set this up for you over the telephone:

Non Domestic Rates Enquiries: 01382 431203

If you do not fulfil the criteria above do not worry. You can still arrange to pay by Direct Debit by downloading this form and completing it manually to include your signature. PDF DOWNLOAD. Please return the completed form to:

[Direct Debit logo]
Dundee City Council
Director of Corporate Services
Revenues Division
PO Box 216

Further information can be obtained by contacting the telephone number/address shown above or by e-mailing

Data Protection Act

Data Protection Act 1998

Your personal data

Dundee City Council respects any individual's personal information and undertakes to comply with the Data Protection Act 1998. We must protect the public funds we handle and so we may exchange information about you with other government departments and other local authorities in order to check the accuracy of information; to prevent or detect crime; or protect public funds in other ways as allowed by law. We will not release information about you to anyone outside this council unless the law allows us to.

The personal data you have provided will be used for the following purposes:
  • Processing of Direct Debit - Non Domestic Rates.
Your data may be disclosed to the following parties in connection with the aforesaid purposes:
  • Any Council department involved in the processing of Direct Debit - Non Domestic Rates.
Data relating to possible benefit fraud may be disclosed to the following parties:-
  • Internal or external Council Departments and other organisations as deemed necessary such as the Department for Work and Pensions, the Inland Revenue, Employers, Pension Providers and any others where appropriate.
Dundee City Council is the registered Data Controller. Any queries in the processing of your personal data by Dundee City Council should be directed to the Data Protection Officer. A copy of the Council's Data Protection Policy can be obtained by writing to the Legal Manager, Legal Division, Corporate Services, 21 City Square, Dundee DD1 3BY or for details of the Data Protection Officer please visit the Data Protection area of this site.