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Notification of Street Lighting Faults

The following faults/defects are classified as Emergencies and should be reported immediately to the Council by phoning the following telephone number.

  • 0800 232323 (freephone)
  • 01382 433063 (if using a mobile phone)

Faults/Defects which constitute Emergency Attendance:

  • Street lights or illuminated traffic signage damaged by vehicles.
  • Missing column doors / Exposed wires.
  • Groups of lights and Single lights out are not normally classed as emergencies and will be passed for repair the next working day.
  • Lantern Bowls hanging.

This form is for the reporting of non-emergency Street Light Faults Only.

Please note:
Items with * are compulsory and must be filled in.
If you do not fill this information in, then the details cannot be processed.
All other items are not compulsory, however we would be grateful if you completed these, if possible.

  • Please ensure that you complete all items marked * as we cannot process this form without them.
  • Please also endeavour to complete as much information as possible to help us identify the defect.
Contact Details

Notification of Street Lighting Faults - continued on next page

Please note that if you are looking for an address for a multi-storey you will find it listed under the name of the street rather than the name of the multi-storey block.


Data Protection Act

Data Protection Act 1998

Your personal data

Dundee City Council respects any individual's personal information and undertakes to comply with the Data Protection Act 1998. We must protect the public funds we handle and so we may exchange information about you with other government departments and other local authorities in order to check the accuracy of information; to prevent or detect crime; or protect public funds in other ways as allowed by law. We will not release information about you to anyone outside this council unless the law allows us to.

The personal data you have provided will be used for the following purposes:
  • Processing of Requests for Notification of Street Lighting Faults.
Your data may be disclosed to the following parties in connection with the aforesaid purposes:
  • Any Council department involved in the processing of Requests for Notification of Street Lighting Faults.
  • The Police and Fire & Rescue Services involved in the processing of Requests for Notification of Street Lighting Faults.
  • The Council's Insurers and may be shared with other insurance professionals for the purpose of the processing of insurance claims.
Data relating to possible fraud may be disclosed to the following parties:-
  • Internal or external Council Departments and other organisations as deemed necessary such as the Department for Work and Pensions, the Inland Revenue, Employers, Pension Providers and any others where appropriate.
Dundee City Council is the registered Data Controller. Any queries in the processing of your personal data by Dundee City Council should be directed to the Data Protection Officer. A copy of the Council's Data Protection Policy can be obtained by writing to the Legal Manager, Legal Division, Corporate Services, 21 City Square, Dundee DD1 3BY or for details of the Data Protection Officer please visit the Data Protection area of this site.
* denotes required field