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Bin Collection / Street Sweeping Problem

If you live in Dundee, please enter your address in the Address Selection box below and select your address from the drop down menu which will appear.

Please note that the system will only accept addresses which have been selected from the drop down menu.

You can then submit your problem relating to bin collection / street sweeping.

Address Selection tip - if you are searching for your property by postcode, the postcode must be entered with a space e.g. DD1 2AB, not DD12AB

Address Selection - (Type in your address or postcode in the box below and select from the drop down menu)

Data Protection Act

Data Protection Act 1998

Your personal data

Dundee City Council respects any individual's personal information and undertakes to comply with the Data Protection Act 1998. We must protect the public funds we handle and so we may exchange information about you with other government departments and other local authorities in order to check the accuracy of information; to prevent or detect crime; or protect public funds in other ways as allowed by law. We will not release information about you to anyone outside this council unless the law allows us to.

The personal data you have provided will be used for the following purposes:
  • Processing of Problems.
Your data may be disclosed to the following parties in connection with the aforesaid purposes:
  • Any Council department involved in the processing of Problems.
  • The Police and Fire & Rescue Services involved in the processing of Problems.
  • The Council's Insurers and may be shared with other insurance professionals for the purpose of the processing of insurance claims.
Data relating to possible fraud may be disclosed to the following parties:-
  • Internal or external Council Departments and other organisations as deemed necessary such as the Department for Work and Pensions, the Inland Revenue, Employers, Pension Providers and any others where appropriate.
Dundee City Council is the registered Data Controller. Any queries in the processing of your personal data by Dundee City Council should be directed to the Data Protection Officer. A copy of the Council's Data Protection Policy can be obtained by writing to the Legal Manager, Legal Division, Corporate Services, 21 City Square, Dundee DD1 3BY or for details of the Data Protection Officer please visit the Data Protection area of this site.
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