Contact Us: National Entitlement Card

Saltire CardLost / Stolen Card?
You can request a replacement card online or by telephone 01382 433267.

Need assistance with your NEC application?
If you need help applying for your NEC assistance can be provided by Dundee City Council Customer Services, Dundee House, 50 North Lindsay Street, Dundee.  Please call 01382 433267 or email  Deaf / Hard of Hearing - Text 078600 22 8 99.

Need more information?
If you would like further information about the Dundee National Entitlement Card or have any comments which you would like to make, email

Have a complaint?
If you wish to complain about the Dundee National Entitlement Card complete the complaint form or call the Customer Services Team on 01382 433267.  We are open Monday, Tuesday, Thursday and Friday, 8.30am - 5pm and Wednesday 9.30am - 5pm.