Council Tax Reduction provides assistance with the payment of Council Tax to those who are on a low income and can be awarded in two formats:
Council Tax Reduction - An award which is made to those who are liable for Council Tax for the property which they live in and who are on a low income, or
Second Adult Rebate - An award which is made to those who are liable for Council Tax for the property which they live in who also have a second adult in the property who is on a low income.
Only one format can be awarded and this can only provide assistance with the payment of Council Tax and so does not cover other charges such as Water and Sewerage. We will apply any Council Tax Reduction directly to your Council Tax account and you will receive a bill showing any amount you have to pay after any reduction has been awarded.
If you disagree with our decision you can ask for a review.
You can apply for Council Tax Reduction or report a change of circumstances on our online forms page.
Find out if you are entitled to Council Tax Reduction.
Benefit Fraud is a crime, don’t let it happen. An online notification form is available to enable you to report it.
If you have any Council Tax Reduction queries, you can contact us in any of the following ways:-
Our departmental email address is firstname.lastname@example.org
Call our Customer Services Team on 01382 431205. Opening hours are: Monday, Tuesday, Thursday, Friday, 8.30am - 5.00pm; Wednesday 9.30am - 5.00pm. Calls may be recorded for quality and training purposes.
By visiting us:
Visit us in person at any of our designated enquiry offices.
Write to us at the following address:-
Executive Director of Corporate Services
Customer Services and IT
PO BOX 218
Dundee DD1 3YS
You may find our frequently asked questions helpful.