Care and Repair

What is Dundee Care and Repair?
Dundee Care and Repair is a new service aimed mainly at owner-occupiers in Dundee who are either older people or have a disability. Our aim is to offer advice and financial help with small repairs. For larger repairs or improvements, a Care and Repair Grant may be available.

Care and Repair can also help you with advice and even practical assistance, to stay independently in your own home.

Care and Repair is an ideal way to assist you to achieve this.

A leaflet on Care and Repair is available (499KB PDF).

Do I qualify for help?
We want to reach those most in need of help.

If you are of pensionable age or registered as disabled, or suffer from chronic ill-health and are on a low income, we may be able to help you.

Please Note:

If you are a Council or Housing Association tenant, you do not qualify for assistance. If you need repairs carried out, please contact your local office and they will assist you. If you feel you require any of the other services listed, please contact us and we will do our best to help you.

What does Care and Repair cover?
We can help you to get access to different services provided by Social Work to help you with your individual needs.

Here are a few examples of how we can help you:

Home Care Staff - workers who can give domestic and personal help.
Social Care Officers - who can look after your personal needs.
Day Services - day centres or day care away from home.
Dementia Nightcare Service - a night sitter service providing respite for carers of people with dementia.
Community Alarm - an emergency alarm system for you if you fall.
Meals/Teas on Wheels - for you, if you live at home.
Ability Centre - for information and advice about disability.
Mackinnon Centre - for skills training and respite care for you, if you have a physical disability.
Welfare Rights - for information, advice and advocacy about benefits, debt and rights issues.
Support - from staff and through all services.
Health Care - through liaison with the health services.
Advocacy Services - provided through the voluntary sector to assist in representing you on a wide range of issues.
Occupational Therapy - for children and adults with a physical disability.

Here are a few examples of Repairs/Improvements you could benefit from:

repair/replacement of doors, windows, and locks
all-weather strips for windows/doors
roof works
repair/replacement of floors, walls, gutters, and drains
repair/replacement of toilets and wash-hand basins
electrical rewiring
dry/wet rot works
treatment for woodworm.

How much will it cost me?
Current information is available on the financial help Care and Repair may be able to offer you. Please contact us and we will discuss your needs with you, in confidence.

How do I get help?
A Care and Repair Officer will visit you at home to talk over your needs. We can discuss any concerns you may have and the options available.

Only when you are satisfied will we proceed.

Please keep in mind that Dundee Care and Repair will only arrange what you feel able to cope with.

If you need small repairs/improvements, we will:

supervise the work
make sure it is value for money
pick only reputable contractors who provide a fast, friendly service
make sure you experience as little disruption to your normal routine as possible.

You can change your mind at any time before the work starts.

How do I contact Dundee Care and Repair?
You, or a friend or relative, can contact the Care and Repair Office at the address below, in person, by telephone, or in writing.

If you are phoning, give us your name and telephone number and let us call you back.

Dundee Care and Repair Team
Housing Department
Floor 6, City House
Overgate Centre
Dundee DD1 1UH Map
Tel: 01382 435412/435422

Opening Times for Office:
Monday, 8.30 am to 5 pm
Tuesday, 10 am to 5 pm
Wednesday, Thursday and Friday, 8.30 am to 5 pm

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This information is provided by the Housing Department