The Housing Benefit Award Accuracy Initiative (HBAAI) was initiated by the Department for Works and Pensions in 2020 and from 2022 onwards it has been mandatory for all local authorities to carry out full claim reviews in respect of Housing Benefit claims.
If you are a landlord who receives Housing Benefit payments directly, you can now view your payments and receive information quicker and more securely via our new landlord portal. The new improved portal is easier to navigate and compatible with all devices.
The landlord portal only shows payments of Housing Benefit and Discretionary Housing Payment made by Dundee City Council. It does not show any Universal Credit payments made by the Department for Work and Pensions.
The features available on the Landlord Portal allow you to:
If we've asked you to provide documents and/or information to support a claim you can supply this information using our online evidence upload form. This is the fastest and easiest way to get information to us.
This form can be used to provide information for the topics below:
Housing Benefit is administered by the Local Authority on behalf of the Department for Work and Pensions, it provides assistance with the payment of rent to those who are on a low income.
In general you will only be eligible to make a new application for Housing Benefit if:
Submit an online DHP application form
If your Housing Benefit or Universal Credit Housing Costs doesn’t cover all your rent and you are having difficulty paying the shortfall, you can apply online for Discretionary Housing Payment (DHP).
A DHP can help, for example if you:
All of our Housing Benefit / Council Tax Reduction application forms can be found below:-
You may find the following Frequently asked questions useful
Council Tenants
Private tenants
If you are a Housing Association tenant, if your landlord is a registered charity or if your tenancy started prior to 2 January 1989:-
