Scrutiny And Audit Committee - 03/12/2025

At a MEETING of the SCRUTINY AND AUDIT COMMITTEE held remotely on 3rd December, 2025.

 

Present:-

 

Depute Lord Provost Nadia EL-NAKLA

 

BAILIES

 

Kevin KEENAN	Fraser MACPHERSON	Christina ROBERTS
Helen WRIGHT		Derek SCOTT

 

COUNCILLORS

 

Jimmy BLACK

Stewart HUNTER

Lynne SHORT

 

The minute of meeting of the Scrutiny Committee of 24th September, 2025 was held as read.

 

Unless marked thus * all items stand delegated.

 

I DECLARATION OF INTEREST

 

There were no declarations of interest.

 

II EDUCATION SCOTLAND VISIT ST PETER AND PAULS RC PRIMARY SCHOOL

 

There was submitted Report No 349-2025 by the Executive Director of Children and Families Service, informing on the findings of the Education Scotland His Majestys Inspectors (HMIS) of Education of St Peter and Pauls RC Primary School in May 2025.

 

The Committee agreed:-

 

(i) to note the content of the report.

 

III BI ANNUAL REPORT ON COMPLAINTS 2025/2026

 

There was submitted Report No 331-2025 by the Chief Executive on Complaints for 2025/2026, contained in Appendix 1 to the report and presenting an update on complaints handling performance between 1st April and 30th September 2025, showing trends in complaints performance over the recent years. The report showed how the Council continued to learn from complaints and presented results from the satisfactions survey issued to complainants on a quarterly basis. 

 

The Committee agreed:-

 

(i) to note the key performance indicators on complaints closed between 1st April 2025 and 30th September 2025, with trends from previous periods as outlined in Section 3 of the report; 

 

(ii) to note a summary of complaints about the Council received by and determined by the Scottish Public Services Ombudsman during 2024/2025 as outlined in Section 5 of the report;

 

(iii) to note examples of the range and volume of transactions the Council had with customers and citizens as a context for the number of complaints as outlined in Section 7 of the report; 

 

(iv) to note examples of how complaints had been used to improve services as outlined in Section 8 of the report; 

 

(v) to note examples of compliments received about Council services as outlined in Section 9 of the report; and 

 

(vi) to note the results of the satisfaction survey sent to people who made complaints as outlined in Section 10 of the report. 

 

IV OLYMPIA

 

On a reference to Article III of the minute of meeting of the City Governance Committee of 22nd September, 2025, wherein it was agreed to remit the report to this Committee for further consideration, there was submitted Report No 246-2025 by the Chief Executive relative to the above.

 

The Committee agreed to note the report by Burness Paull, Solicitors, regarding the closure of the Olympia Swimming and Leisure Centre in 2024 following 6.1m of capital investment by Dundee City Council as attached in Appendix 1 of the report.

 

V CITY PLAN FOR DUNDEE 2022/2032 ANNUAL REPORT FOR 2024/2025

 

On a reference to Article III of the minute of meeting of the City Governance Committee of 27th October, 2025, wherein it was agreed to remit the report to this Committee for further consideration, there was submitted Report No 310-2025 by the Chief Executive relative to the above.

 

The Committee agreed

 

(i) to note the progress made since the first report on the City Plan for Dundee 2022/2032 in October 2023;

 

(ii) to note that the Strategic Leadership Groups would review performance indicators that had deteriorated and take measures to improve these going forward; and

 

(iii) to note that the Council Leadership Team had been remitted to monitor Dundee City Councils commitment and inputs to delivering actions supporting this plan.

 

VI INTERNAL AUDIT REPORTS

 

There was submitted Report No 339-2025 by the Chief Internal Auditor, submitting to the Committee a summary of the Internal Audit Reports finalised since the last Scrutiny Committee.

 

The Committee agreed to note the information contained within the report.

 

VII INTERNAL AUDIT PLAN UPDATE AND PROGRESS REPORTS

 

There was submitted Report No 340-2025 by the Chief Internal Auditor, providing an update on the progress towards delivering the 2025/2026 Internal Audit Plan; the audits from previous years plans that were not complete in June 2025, and information about the number of open internal audit recommendations.

 

The Committee agreed:-

 

(i) to note the progress with the Internal Audit Plan;

 

(ii) to note progress with the implementation of agreed internal audit recommendations; and

 

(iii) to note progress with the implementation of the Global Internal Audit Standards (GIAS) (UK Public Sector) action plan.

 

 

VIII EXTERNAL QUALITY ASSESSMENT OF INTERNAL AUDIT ARRANGEMENTS

 

There was submitted Report No 251-2025 by the Chief Internal Auditor, presenting the report and outcome from the recent External Quality Assessment (EQA) of the Councils Internal Audit arrangements against prescribed Internal Auditing Standards.

 

The Committee agreed to note the External Quality Assurance report and related EQA action plan at Appendices 1 and 2 of the report.

 

IX OTHER REPORTS RELEVANT TO THE REMIT OF THE SCRUTINY AND AUDIT COMMITTEE

 

There was submitted Report No 341-2025 by the Chief Internal Auditor, advising of reports submitted to Tayside Contracts, Tayside Valuation Joint Board, Tay Road Bridge Joint Board, and Tay Cities Regional Deal Joint Committee that were relevant to the work of the Scrutiny and Audit Committee.

 

The Committee agreed to note and review the reports listed at Appendix 1 to the report.

 

 

 

 

Kevin KEENAN, Convener.