Missed Bins
Bins we know we've missed
Friday 21st November - Grey Bin
Streets Affected:
- Albert Street
- Alpin Road
- Alpin Terrace
- Arbroath Road
- Arklay Street
- Arthurstone Terrace
- Baffin Street
- Balfield Road
- Balgray Terrace
- Baxter Park Court
- Baxter Park Glebe
- Baxter Park Terrace
- Bayne Square
- Bowbridge Court
- Bowbridge Place
- Brantwood Avenue
- Brantwood Place
- Bright Street
- Brougham Gardens
- Broughty Ferry Road
- Byron Crescent
- Byron Street
- Campbell Street
- Canning Place
- Cardross Place
- Cardross Street
- Clepington Road
- Court Street
- Court Street North
- Craigie Street
- Dalkeith Road
- David Robertson Street
- Dens Road
- Densfield Court
- Dura Street
- Eden Bank
- Eliza Street
- Ellengowan Drive
- Erskine Street
- Forfar Road
- Gardner Street
- Glenesk Avenue
- Glenisla Terrace
- Harefield Mews
- Harefield Road
- Harlow Place
- Hastings Place
- High Street
- Inverary Terrace
- Keiller Avenue
- Keiller Road
- Kilberry Street
- Kingsway
- Lawside Avenue
- Lawside Road
- Lawton Road
- Lilybank Mews
- Loons Road
- Main Street
- Mains Loan
- Mains Road
- Melrose Court
- Melrose Gardens
- Melrose Terrace
- Mid Road
- Morgan Street
- North Erskine Street
- North Isla Street
- Pitkerro Road
- Princes Street
- Sandeman Street
- Shaw Crescent
- Shaw Place
- Springhill
- Stobswell Road
- Strathmartine Road
- Strathmore Avenue
- Tannadice Street
- Thornbank Court
- Thornbank Park
- Thornbank Street
- Thornbank Terrace
- Tofthill
- Tofthill Place
- Unionbank
- Watson Street
- Wetherby Place
- Whorterbank
- Wolseley Street
Reason:
Vehicle Breakdown
Details:
In the event of a missed collection due to unforeseen circumstances i.e. crews running late due to vehicle breakdown, the route will be completed as soon as practicable. This may mean bins may not be emptied until the following day.
Households should leave any unemptied bins at the collection point until the end of the collection day at 3.30pm.
Reports of missed bins will only be accepted and logged after the end of the collection day from 3.45pm. This is to allow time for the missed streets to be updated in the section above.
If your bin has been tagged with an advisory notice you will not be able to report this as a missed bin.
Report a missed collection or collection problem
If a collection is missed due to vehicle access problems (such as building works or road closures), crews will make two further attempts over the following two working days. If access is restricted on both further occasions, then the collection must wait until the next scheduled collection day.
Where crews are running behind (for example, due to a vehicle breakdown), the route will be completed as soon as possible. This may mean your bin will not be emptied until the following day.
Returning for recycling collections will be scheduled for the most appropriate day and time depending on service availability (this may not always be possible on the following day).
If refuse or recycling bins have not been emptied because they were presented late or in the incorrect location, households are asked to wait until the next scheduled collection before they are emptied. In these circumstances, households will be required to return the bins to their usual storage location until the next collection.
Our collection vehicles are fitted with external CCTV cameras. If a report is received of a missed bin, footage from these cameras may be reviewed to confirm that the bin was presented for collection in time for the collection vehicle arriving.