Inspection praises sheltered housing warden service07/02/18
Staff at Dundee City Council’s sheltered housing warden service are being congratulated after they scored a positive inspection report.
A recent Care Inspectorate ranking of “very good” grades will go before the neighbourhood services committee on Monday (Feb 12).
Convener of the committee councillor Kevin Cordell said: “I would like to pay tribute to the hard work of our staff from this service.
“Their efforts do so much to help vulnerable older people across Dundee.
“The voices of these tenants can be heard in the inspection report and help illustrate the lengths that are staff go to care for them.
“I am very proud of this report and would like to congratulate everyone who has shown such high levels of commitment.”
Tenants’ views included in the inspection include:
“they call me every morning to make sure I’m okay”
“it feels as though I am part of a lovely wee community”
“There’s always lots of social activities: bingo, chipper tea, beauty therapy, dominoes, trips out or just dropping into the centre for a cuppa.”
Inspectors commended aspects of the service including consultation, participation and information dissemination for tenants.
Clear, up to date, support plans, “very good promotion of community spirit”, training for staff and promotion of digital skills are also highlighted.