Complaints to the Council

Dundee City Council is committed to providing high-quality customer services.

We value complaints and use information learned from them to help us improve our services.

If something goes wrong or you are dissatisfied with our services, please tell us.  This page describes our complaints procedure and how to make a complaint. It also tells you about our service standards and what you can expect from us.

Gregory Colgan
Chief Executive

You can read about our complaints system on this page and make a complaint online.

Submit a complaint