Frequently Asked Questions for Chief Executive's Service

Where can I find information on the performance of my local Council?

Information on our performance is available on the Dundee Performs section of our website.Β  This includes performance indicators and reports and returns which show if we are meeting targets and what our improvement plans are.

What is Community Planning?

Community Planning means that the Council works with other public sector organisations, and representatives of the private, voluntary and community sectors, to agree a vision for Dundee's future and a set of actions to deal withΒ the key issues facing the city. Community planning is managed through the Dundee Partnership, which agrees Dundee's Single Outcome Agreement.Β This coversΒ themes such as building stronger communities, health and care, community safety, learning and culture, caring for the environment, and work and enterprise. To find out more, visit www.dundeepartnership.co.uk.

Where do I find out about the Dundee Partnership?

The Dundee Partnership has its own website - www.dundeepartnership.co.uk - where you can find out the aims, structure and history of the Partnership and its role in the community planning process.

What is the Changing For The Future programme?

Changing For The Future is Dundee City Council's approach to Corporate Improvement. Led by a team in the Chief Executive's Service, the programme has already helped us deliver savings and efficiencies of over Β£50 million since 2010, through projects such as organisational restructure, integration of services, a more corporate approach to asset and fleet management, and establishment of a corporate business support service following a review of back-office services. Phase 4 of the programme is focusing on how we best maintain and operate assets, maximise use of new technology, collaborate with other councils and align our workforce to meet the needs of citizens. Alongside Changing For The Future, our STEP programme (Systems Thinking Empowers People) is embedding a systematic approach to employee engagement in service improvement across the Council.

What services are provided to elected members?

AΒ Members' Support Service is provided to all Councillors. This includes the full range of secretarial services, provision of IT equipment and office accommodation, arrangements for surgeries, training and assistance in dealing with constituents' enquiries.