If you disagree with our decision about your award for Council Tax Reduction, you can:
- Ask for an explanation.
- Ask us to look again at the decision.
- Write to us requesting a review of the decision.
A request for review must be made within two months of the date the decision was made.
The request must be made in writing and must state the reasons why you think the Council Tax Reduction decision is wrong. We will consider your request and reply with our decision in writing within two months.
You can either complete an online Request for Review or visit one our enquiry offices.
If you do not agree with the review decision, then you can seek an independent ruling from the Council Tax Reduction Review Panel who will conduct a further review. A further review by the Council Tax Reduction Review Panel can only be requested after the council has carried out an internal review.
The only exception to this is if you do not receive a written response from us within two months of writing to us to ask for a review.
A request for a further review must be made within 42 days of the decision date of the first review.
Applications for further review must be made directly to the Council Tax Reduction Review Panel on the Review Panel’s application form a copy of which can be found on their website at http://counciltaxreductionreview.scotland.gov.uk/
Additional information and guidance can also be found on their website at http://counciltaxreductionreview.scotland.gov.uk/about.htm
You can email the Review Panel : firstname.lastname@example.org
Alternatively, you can phone the Review Panel on 0141 302 5840 to request that an application be sent out to you. Completed applications should be sent to the Council Tax Reduction Review Panel, Scottish Courts and Tribunals Service, 20 York Street, Glasgow, G2 8GT.
The Council Tax Reduction Review Panel will consider the facts presented to them and will give an independent ruling as to whether the decision made by the council was correct or not.