Customer Services Delivery | Dundee City Council

You can do most things online. Please visit my.Dundeecity.gov.uk for a list of forms, services and online processes. Staff are available to assist during office hours.

For citizens unable to access online services, a reduced face-to-face service will be available for a number of our services by appointment only at Dundee House, 50 North Lindsay Street.

Appointments for queries relating to:

Housing
Blue Badges
National Entitlement Card
Household Waste Recycling Permits
Disabled Parking Bays

can be booked via our online Appointment System or by calling 01382 434000.

My Services

If you have a specific enquiry you can use the Search bar above, or use our A to Z.

Do it Online

Report an issue / Submit a request

Sign up for MyDundee and log into your account, here you can quickly and easily complete a number of forms to manage your personal information, for example pay council tax, report a missed bin collection or apply for residents parking permits.

X (formerly known as Twitter)

For latest information and news follow us on X

Telephone

Please use our A to Z to locate the service you require and the relevant telephone number. This will allow us to deal with your enquiry promptly. If you can’t find the number you require, please call our switchboard on 01382 434000.

Emergencies after 5pm, Weekends and Public Holidays

Child Protection (24 Hour), Tel 01382 307999
Adult Protection (24 Hour), Tel 01382 434019
Social Work Out of Hours Emergencies, Tel 01382 307964
Antisocial Behaviour Automated Service, Tel 01382 307366
Community Safety Wardens (Mon-Fri) 8.30am to midnight, (Sat/Sun) 2.10pm to midnight, Tel 01382 436333
Homeless Advice Line (24 Hour), Tel 0800 6335843 / 01382 432001
Housing Repairs / All Other Emergencies, Tel 01382 434343
Police Non-Emergency, Tel 101
Emergencies (Police, Ambulance, Fire and Coastguard), Tel 999
NHS 24, Tel 111