Generation Rent Survey content With almost 17,500 privately rented homes in Dundee, we want to find out how we can better support private renters in our city. Dundee City Council has partnered with Generation Rent, the national campaigning body for private renters, to launch a consultation with private renters. To start our consultation off, we want to hear the stories of all private renters in Dundee so we can gain a better understanding of the challenges people have been facing. For the first part of the consultation, we are launching a survey from 7 May to 18 June which will be open to all private renters in Dundee. We’ll also be working alongside renters later in the year, holding forums and focus group discussions. Take part in the online survey Why take part? By launching this consultation, we want to give you, private renters, the opportunity to share your experiences and learn more about your rights as private renters. Your experience, good or bad, will be part of our programme of work to improve homes in your area. You can find more about services available for private renters here. By taking part in the survey, you will also have the chance to win one of 6 x £50 shopping vouchers! For further information about the survey, please email firstname.lastname@example.org or call 01382 433236. Free Prize Draw - Terms & Conditions The draw is open to current private sector tenants. One entry from the tenancy holder per household is permitted. Proof of address may be required if successful. Entries must be made by completing the Renter Survey either online or by other means being promoted. The prize draw only applies to survey forms and entries completed via the online survey, hard copy, email and telephone entry. The gift card with £50 credit can be redeemed in Tesco’s supermarket. Dundee City Council Neighbourhood Services Department reserves the right to substitute a prize of equal value if this is necessary for reasons beyond its control. The draw is open from the 07 May 2021 until 18 June 2021. The draw will take place no later than 25 June 2021. No cash alternatives will be offered and prizes are non-transferrable. Dundee City Council reserves the right to re-draw a winner if they cannot be contacted within a reasonable period of time. Also, the right to disqualify any entrant, or select an alternative winner, in the event that it believes that any entrant has contravened these Terms and Conditions. Submitting an entry to this prize draw is deemed to be acceptance by the entrants of these Terms and Conditions. Dundee City Council reserves the right to alter, amend or foreclose this prize draw without prior notice, in the event that unforeseen circumstances make this unavoidable. Dundee City Council accepts no responsibility for any loss, damage, injury or disappointment suffered by any entrant resulting from entering this prize draw, or by the entrant’s acceptance of the prize. GDPR - The information you submit which allows you to be entered into the Prize Draw will be processed by Dundee City Council, City Square, Dundee, DD1 3BY. You can contact us on 01382 434000, or for data protection issues by email at email@example.com. This is also the email address to contact the council’s Data Protection Officer, Ian Smail. We will use your details to identify and inform the winner. All details held for this purpose will be deleted approximately five months following completion of the survey on 18 November 2021. This service is provided in terms of the council’s statutory functions as a local authority, more details of which can be found here. Survey Privacy Statement Why we collect your information For entry into prize draw To confirm that you are a Private Sector Tenant (only private sector tenants in this ward are eligible for the prize draw) Entry into the prize draw is by your consent and is therefore optional and additional to the completion of the Generation Rent survey. We do not keep any record of individuals completing the survey. In order to enter the prize draw you will need to provide your name and contact details such as name and address. This is optional so you can still take part in the survey without entering the prize draw or providing your contact details. The survey is anonymous - we cannot identify any of the responses back to any individual who completes the survey, unless you complete your contact details to enable entry into the prize draw. Once the survey closes, five prize draw winners will be randomly selected. If you are successful you will be contacted directly and arrangements made to deliver the prize. Names and addresses held will be destroyed upon completion of the draw. What we do with your information To ensure your information is kept safe we have the following controls in place: your information will not be used for any purpose other than those stated in this notice your information will be held within secure systems and locations, with appropriate levels of security, that comply with relevant data protection legislation your information will only be shared for lawful purposes and with an appropriate level of security that complies with relevant data protection legislation your information will only be held until the prize draw has been completed and the winners have received their prizes. your information will be held, used and shared in accordance with Data Protection Act 2018, the General Data Protection Regulation (GDPR) and any subsequent legislation. We will not give your information to anyone without your consent unless the law and our policies allow us to do so. Your rights Under GDPR you have rights which you can exercise free of charge which allow you to: know what we are doing with your information and why we are doing it ask to see what information we hold about you (subject access request) ask us to correct any mistakes in the information we hold about you object to direct marketing make a complaint to the Information Commissioner's Office Depending on our reason for using your information you may also be entitled to: ask us to delete information we hold about you have your information transferred electronically to yourself or to another organisation object to decisions being made that significantly affect you object to how we are using your information stop us using your information in certain ways We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under GDPR. Complaints We aim to directly resolve all complaints about how we handle personal information. However, you also have the right to lodge a complaint with the Information Commissioner's Office, who can be contacted by post at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. By phone on 0303 123 1113 (local rate) or 01625 545 745. Visit their website for more information: https://ico.org.uk/concerns More information More details on how we process your personal information can be found here. You can also contact us via telephone on 01382 434000 to request hard copies of our documents.