Housing Offices

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As a result of the continually developing outbreak of Covid-19 (Coronavirus) and in line with Government advice, we have made a number of changes to how we operate in order to control the spread of the virus and protect both you and our staff.

Please be advised with effect from Monday 23 March 2020 there will be no face to face enquiries or cashier facilities available at either District Housing Office.


West District Housing Office
3 Sinclair Street, Lochee, Dundee DD2 3DA
Tel: 01382 307301

Opening Hours

  • Monday, Tuesday - 8.30 am to 5 pm
  • Wednesday - 9.30 am to 5 pm
  • Thursday, Friday - 8.30 am to 5 pm

Cashier services at the West District Housing Office will be unavailable Monday to Friday between 11.30am to 12.30pm. Please note: as from 1st April the West Area Housing Office will no longer be accepting counter payments. Dundee House and East District Housing Office are still available for over the counter payments.

There is an Accessibility Guide for the West District Housing Office available on the AccessAble website.

Alternative payment facilities are available at the following outlets during this time:

  • Party Discount, 147-149 High Street, Lochee
  • Lochee News Plus, 150 High Street, Lochee
  • Family Shopper, 163-167 High Street, Lochee
  • Iffys Xtra, 63 High Street, Lochee

Customer services will continue to be available to answer customer queries.

East District Housing Office
169 Pitkerro Road, Dundee DD4 8ES
Tel: 01382 307401

Opening Hours

  • Monday, Tuesday - 8.30 am to 5 pm
  • Wednesday - 9.30 am to 5 pm
  • Thursday, Friday - 8.30 am to 5 pm

Dundee House
50 North Lindsay Street, Dundee DD1 1QE
Tel: 01382 434000

Opening Hours

  • Monday, Tuesday - 8.30 am to 5 pm
  • Wednesday - 9.30 am to 5 pm
  • Thursday, Friday - 8.30 am to 5 pm

All enquiries relating to housing, including housing options, applying for a council house, repairs, homelessness, rent arrears and antisocial behaviour

There is an Accessibility Guide available for the East District Housing Office on the AccessAble website.

Lettings Centre
East District Housing Office
169 Pitkerro Road, Dundee DD4 8ES
Tel: 0300 123 9023 or 01382 307400

All enquiries about applying for a council house or being allocated council housing for any area of the city. Please call 01382 307400 to speak to an advisor or to make an appointment.


All enquiries about rent arrears for any area of the city

Rent Control, Corporate Debt and Welfare Reform Division
Dundee House
50 North Lindsay Street
Dundee DD1 1QE
Tel: 01382 307300