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Browser Problems?

If you have problems using this online facility, it may be due to:

  • using an older version of Internet Explorer or Netscape
  • having your browser configured to block 'pop-ups'

Our online payment facility encrypts all the data sent from your browser to our payment facility. Your credit card details will be sent directly from your browser, using a secure link, to the bank's secure server.

Contact Us

If you experience a problem or have a query, please email us at onlinepayments@dundeecity.gov.uk or phone our Customer Services Team on 434800. Please give details of your customer reference or account number and date and time the problem occurred. Please note we can only respond during office hours, Monday to Friday, 9 am to 5 pm.