Resident Parking Permits

• Please note Dundee City Council has begun to enforce the Low Emission Zone in the City Centre, please check your car is compliant. If you have a non-compliant vehicle you can not park within the zone.  If you bring your vehicle into the zone then you may risk your permit being revoked. Further information can be found at Dundee Low Emission Zone Scheme (LEZ)
• General – All applicants should supply a current V5C DVLA Registration Document which shows the same name and address details as the person applying for the Residents Parking Permit. Dundee City Council will confirm that the residence is within the area defined in the appropriate Traffic Regulation Order and check liability using the Council Tax System. It is the responsibility of the permit holder to apply for a new permit annually before your current permit expires. Dundee City Council reserves the right to issue/refuse any permit at any time.
• Proof of residence – Dundee City Council will verify the applicant’s residence by using the Council Tax system. For purpose built student accommodation (Houses of Multiple Occupation) if the residents cannot be verified through the Council Tax system then the applicant will be required to provide a Student Certificate that confirms the term time address, and their lease agreement.
• Vehicle – Dundee City Council will only accept a V5C DVLA Registered Document as proof that you are the registered keeper. The V5C should hold the same address as the residency address
• Company Car Permits – The applicants should provide a copy of the V5C held by the company along with a recent original headed letter from the customer’s employer confirming that the customer is an employee along with the make, model and registration number of the vehicle. The letter must also confirm the applicant’s exclusive use of the vehicle 365 days a year. In the event a company V5C is unavailable, a lease agreement is acceptable.
• Lease Vehicles -  Please provide the full lease agreement that includes the applicant’s name and address. The name and address on the lease must match those on your application and on the council tax record.

Apply for a Resident Parking Permit

Apply for a Change of Vehicle Registration

Please log into your My Account – if you forget your password please click ‘I’ve forgotten my password’ and an email will be sent to the email address you set up your account with. If you have any further issues please contact permitenquiries@dundeecity.gov.uk to have your account reset.

Access My Account

If you have updated your V5C with the DVLA, you can use the link below to apply for a change of vehicle registration on your permit:

Apply for a Change of Vehicle Registration

If your V5C has not been updated or you have a courtesy vehicle, please contact us by email.

Email: permitenquiries@dundeecity.gov.uk

When emailing, include the following details:

· Your application name

· Your email address

· The current registration number the permit is held under

· The new vehicle registration details

Annual permits are available to residents in the following zones:

• City Centre - £150 (per annum) allows a permit holder to park their vehicle in any on street pay and display bays or any Dundee City Council Car Park within their allocated zone in the City Centre Controlled Parking Zone.  For City Centre residents, you may use any of the car parks located within your zone. e.g. City Centre East- Olympia/Gellatly Street MSCP's, City Centre West- Hunter Street/ South Tay Street. City Centre North- Bell Street Hub/ Hilltown west Car Park
• Broughty Ferry - £100 (per annum) allows a permit holder to park their vehicle in either Queen Street Car Park, Brook Street Car Park or Fort Street Car Park.
• Menzieshill - £25 (per annum) allows a permit holder to park their vehicle in ‘Permit Holders Only’ bays or in a Dundee City Council Car Park within the Menzieshill area with the exception of Menzieshill Community Centre Car Park.

A refund will be calculated pro rata depending on the number of months left on the permit.

Please note there will be no refund for a Menzieshill permit.

Dundee City Centre - the minimum refund will be £41.32, and the maximum will be £124.00 depending on the number of days you have left on the permit.

Broughty Ferry - the minimum refund will be £29.00, and the maximum will be £87.00 depending on the number of days you have left on the permit.

0-4 months remaining – No refund

Apply for a Refund of Resident's Parking Permit

Terms and Conditions (1MB PDF)

How to change my vehicle registration on my permit?

Please log into your permit account if you have your updated V5C DVLA vehicle registration document and click on my permits, choose your current permit and click on the car symbol and click request change of vehicle. Update the vehicle information and upload your V5C/Company V5C with letter confirming exclusive use/lease/hire agreement/mutability letter. This will then send a notification to the parking team who will update your vehicle details. Please allow 5 working days for this to reviewed.

I have a new vehicle and have no updated car documents? 

Please contact the parking team by emailing permitenquiries@dundeecity.gov.uk include the following details:

· Your application name

· Your email address

· The current registration number the permit is held under

· The new vehicle registration details

Please allow 5 working days for this to reviewed.

I would like to cancel my permit?

If you would like to cancel your permit, please log in to your My Account. Click on the three dots beside your active permit and select “Request cancellation”.

A box will appear where you can enter your reason for cancelling (e.g., no longer required, moving out). Click Next, and you will be advised if you are due an estimated refund, and your permit will then be cancelled.

If a refund is due, it will be returned to the original payment method used to purchase the permit. The Parking Team will also issue you a receipt confirming the refund.