Council Advice Services

Council Advice Services and the Scottish Welfare Fund offer essential services to Dundee citizens during the cost of living crisis. Note that the services work via telephone and email but are still able to provide help and assistance as normal. We offer face to face services if required.

For example the Connect Team offer face to face advice on different days in a wide range of venues across Dundee. Check out our map of Connect venues on Google Maps to see when they are in your area.

Our telephone services are available Monday to Friday 9.30am-4.30pm

Please telephone 01382 431188 and select the correct service as detailed below:

For Scottish Welfare Fund press 1
For Council Advice Services press 2
For DEEAP Energy Advice press 3

Council Advice Services

Council Advice Services (CAS) is a service combining three of Dundee City Council advice teams:  Welfare Rights, CONNECT Welfare Reform and Dundee Energy Efficiency Advice Project (DEEAP).

The service will provide advice and assistance with:

  • Money and Benefits Advice
  • Debt Advice
  • Benefits
  • Energy Advice and much more

Our friendly professional officers can offer help and support to assist you by telephone at present.

Act Now!  Call us on 01382 431188 (option 2)

or email us at 

DEEAP logo
Welfare Rights logo