News (30th August 2024)
The Warm Home Discount Scheme: Utilita opens their scheme for their Broader Group of customers between Wednesday 4 September and Wednesday 11 September 2024.
There are two groups that can receive Warm Home Discount in Scotland; the Broader Group are those who don't qualify automatically and need to apply for it. If you are a Utilita customer you can apply at Warm Home Discount | Utilita Energy or you can contact DEEAP on 434840 for additional help and advice DEEAP
Not everyone who is eligible will receive the payment of £150 since Utilita's process is a random draw of all eligible applicants.
In response to the need to eradicate fuel poverty the council established the Dundee Energy Efficiency Advice Project (DEEAP). The aim of DEEAP is to provide a service throughout the city advising householders on fuel tariffs, how to reduce bills, energy efficiency measures, advocacy work resolving individuals debts with energy suppliers, and other advice and referral work.
In 2022/23 DEEAP staff have:
- Re-negotiated in excess of £175,000 worth of fuel debt last winter
- Raised over £650,000 in client gains and benefits
- Visited 1381 properties across Dundee
- Provided over 2300 households with energy advice and support
DEEAP can give advice on all energy related issues, including:
- Billing problems
- Heating system demonstrations
- Energy saving tips
- Benefit checks
- Dampness and condensation problems
- Fuel supplier issues
Contact Details
Dundee Energy Efficiency Advice Project
Email: deeap@dundeecity.gov.uk
Tel: 01382 434840
Dundee House, 50 North Lindsay Street
Dundee DD1 3YL