Jacqueline Kopel
Head of Customer Services & I.T.
Customer Services and IT provide the following:-
- Administration, billing and collection of Council Tax, (including Domestic Water and Sewerage charges on behalf of Scottish Water)
- Administration of Housing Benefit and Council Tax Reduction
- Administration of Non Domestic Rates
- Administration of Scottish Welfare Fund, including Crisis and Community Care Grants
- Council Advice Services (CAS), a service combining three of Dundee City Councils advice teams: Welfare Rights, CONNECT Welfare Reform and Dundee Energy Efficiency Advice Project (DEEAP).
- Helpful advice on the matters listed above, as well as many other services, from our Customer Services Team.
- Information Technology (IT)
Floor 3, Dundee House, 50 North Lindsay Street, Dundee
jacqui.kopel@dundeecity.gov.uk
01382 431375