Useful Contact Information

Council Tax/Council Tax Reduction, Discounts & Exemptions
To find out more please visit the Council Tax section.
Email: revenues.division@dundeecity.gov.uk  
Tel:  01382 431205 

Council Advice Service
The Connect Team give assistance to anyone requiring help with income maximisation, benefit form filling, benefit problems and budgeting.  For more information please visit the Council Advice Services section.
Email: cas@dundeecity.gov.uk
Tel:   01382 431188 (option 2) to make an appointment 

Housing
Information can be found in the Housing section or you can contact:-

Housing Options
Email: housing.options@dundeecity.gov.uk
Tel:  01382 432001

Lettings Centre Service
Email: lettingscentre@dundeecity.gov.uk
Tel:  01382 307400

Tenancy & Estates
Email: edo@dundeecity.gov.uk
Tel:  01382 307401

Housing Repairs – report non emergency repairs online or 
Tel:  01382 434343 (8am-4.30pm Monday to Friday).  This telephone number is also available for emergency repairs 24/7. 

Bus Pass/National Entitlement Card
To apply/renew/replace your card please visit getyournec.scot
Email: dundee.nec@dundeecity.gov.uk  
Tel:  01382 433558 

Bins & Recycling
Get bin collection reminders and updates - download the ‘Dundee MyBins’ app
Email: cswaste@dundeecity.gov.uk  
Tel:   01382 433710 

Parking Enquiries
For enquiries visiting the Parking section
Email: customerservices@dundeecity.gov.uk
Tel:  01382 432096 

Parking Dispensation
Email: dispensations@dundeecity.gov.uk
Tel:  01382 432095 

Blue Badges
To apply/reapply for a blue badge visit the gov.uk website.
If issues applying - call 01382 433558  

For enquiries regarding an existing application:
Email: blue.badge@dundeecity.gov.uk  
Tel: 01382 438335 

Disabled Parking Bays
To apply visit the Disabled Parking section.
Email: customerservices@dundeecity.gov.uk 
Tel: 01382 433800 

An A-Z list of services are available on this website.

If you need to contact us and you don’t know who to call, phone 01382 434000.

To contact Dundee City Council, you can also access phones from the Central Library, Lochee Library and Arthurstone Library.