Applications for benefits and grants can be made online or via telephone. These include applications for Community Care Grants, Crisis Grants, Housing Benefit, Council Tax Reduction, Discretionary Housing Payments (DHPs) and any changes which may affect your Council Tax. Council Tax payments can also be made online or via telephone. Bill payers can also set up a Direct Debit or report a change of address using these methods.
Scottish Welfare Fund
(Crisis Grants & Community Care Grants)
Apply for a Crisis and Community Care Grant
Call: 0300 102 4011 (option 1)
Please note that the previous 01382 431188 telephone number remains operational.
Housing Benefit, Council Tax Reduction & Council Tax
Visit the Council Tax and Benefits area of this website
Email: revenues.division@dundeecity.gov.uk (Please clearly state the nature of your enquiry/change and provide your name and address).
Telephone: 0300 102 4003 or 01382 431205
Discretionary Housing Payments
Apply for Discretionary Housing Payment
Telephone: 0300 102 4003 or 01382 431205
Council Advice Services
Visit the Council Advice Services area of this website
Email: welfare.rights@dundeecity.gov.uk
Telephone: 0300 102 4011 (option 2)
Please note that the previous 01382 431188 telephone number remains operational.