- Application Procedure and Dates of Meetings (24.5 MS Word)
- Taxi Policy
- Current Fees (48KB MS Word)
- Complaints and Objections (73KB PDF)
- Taxi Fares (50KB MS Word)
- Taxi Liaison Minutes
- Dundee Taxi Survey Report 2013 (1.24MB PDF)
Note: the links above are associated with Adobe PDF documents. To read these documents, you may require Adobe Reader.
Limit on Taxi Licences
The current policy of the Committee is to limit the number of taxis to 611 and that a further full demand report be held when the number of taxis operating in the City falls to that figure. The Committee further resolved that no new taxi licences be issued meantime.
See the Taxi Policy section and the Dundee Taxi Survey Report above for further details.
Taxi Driver Training
The Licensing Committee have agreed in principle that all drivers should be trained to SVQ level 2 or equivalent but the timescales have not yet been agreed. They have further agreed that they want a range of training providers and approved courses in place before the training becomes mandatory. This is likely to take several years to put in place. In addition drivers will also be given a lengthy period to complete the training.
For the trade it will:
- Improve the image of the taxi trade
- Result in a better quality of service and reduce the number of complaints
- Provide a better image of Dundee, especially with visitors and tourists
For the operator/taxi offices it will:
- Attract more drivers with the right skills
- Improve reliability and retention of drivers
- Improve competitiveness and best value
- Raise standards in the quality of service provided
- Increase customer satisfaction, reduce complaints and liabilities
- Improve loyalty of customers
- Raise the profile of the company
- Improve business performance
For the driver it will provide:
- Improved self-esteem and job satisfaction
- The prospect to enhance earnings through quality of service provided
- The opportunity to work in an acknowledged profession
- An opportunity to engage in learning and obtain a recognised qualification
- Enhance the quality of service provided
- The potential to reduce insurance costs
For Dundee City Council it will:
- Reduce costs of monitoring drivers
- Result in fewer complaints and public risk
- Make it easier for local authorities to collaborate on licensing regimes thereby assisting labour mobility
- Local authorities create a locally licensed service which achieves nationally recognised standards
There are over 700 Licensed Taxis and Private Cars in Dundee. The majority of vehicles are saloon cars which are licensed to carry 4 passengers. There are over 200 wheelchair accessible taxis which can carry a maximum of 8 passengers. Stretched limos are licensed as Private Hire Cars.
Taxis can pick up passengers in the street whilst Private Hire Cards must be prebooked.
Tayside Police are consulted in all applications and applicants for Taxi Driver Licences need to pass a Knowledge Test.
All vehicles are tested to high standard.
Applications are considered by the Licensing Committee which meets monthly, with the exception of August, when the Council is in recess.
Please note that the application forms currently available on this page are for new applications only.
Important: Notes on Downloading
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Taxi Driver's Licence - Application Form and Conditions
Commonly called a Taxi Badge and needed to drive a Taxi or Private Hire Car fitted with a taximeter.
Taxi Operator's Licence - Application Form and Conditions
No New Taxi Licences are being issued. See Taxi Policy at top of page.
Private Hire Car Driver's Licence - Application Form and Conditions
This is needed to drive a Private Hire Car. This only allows the holder to drive a Private Hire Car which is NOT fitted with a taximeter. Anyone wishing to drive a Private Hire Car which is fitted with a taximeter should apply for a Taxi Driver's Licence.
Private Hire Car Operator's Licence - Application Form and Conditions
This is needed to put a vehicle on the road as a Private Hire Car (note that this Licence also covers Limousines and Airport Transfer Vehicles).
Taxi & Private Hire Booking Office Licence - Application Form and Conditions
This is required when bookings are being taken from premises where there are more than 3 vehicles operating as Taxis or Private Hire Cars.
Variation for Advertising - Application Form and Conditions
The Council allow up to full livery advertising on Taxis and a limited form of advertising on Private Hire Cars. Full details of the criteria allowing advertising is included in the notes of guidance on the application form.